itunes cannot sync contacts

anyone got an answer to "itunes could not sync contacts to the iphone because an error occurred remapping record identifiers"?

iPhone X

Posted on Jul 31, 2019 3:53 AM

Reply
1 reply

Jul 31, 2019 4:15 PM in response to netteamusa

Greetings netteamusa,


Thanks for visiting the Apple Support Communities! I understand you're unable to sync your contacts to your iPhone using iTunes.


The following support article provides helpful steps for syncing contacts with iTunes: Sync your iPhone, iPad, or iPod using iTunes on your computer - Apple Support


Within the article, you'll see information that syncing may be unavailable if you use iCloud to keep your information updated across your devices. You can read additional details for using iCloud Contacts to keep your contacts up to date from the following guide: Keep your contacts up to date on all of your devices with iCloud - Apple Support


Let me know how it goes from here.


Kind regards.

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itunes cannot sync contacts

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