You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help setting up new iPad Pro

Try as I might, my new iPad Pro won’t cooperate with me, and I keep getting an “error connecting to iCloud” message when I try setting it up from my latest iCloud Backup. Even if I try to set it up as a New iPad, it doesn’t work.

I've tried the following to fix it:

-Checked on Apple’s side, to see if there are any issues. None at all.

-Made sure my date and time were correct.

-Logged out and back in of iCloud, via iTunes/App store.

-Power on/off. Multiple times.

-Tried sending a verification code from my iPhone, which is logged into my iCloud. No luck.

Please help!

Posted on Jul 31, 2019 7:57 AM

Top-ranking reply

AncientUser

Level 2

371 points

Posted on Jul 31, 2019 8:05 AM

Have you tried rebooting your broadband router (WiFi). It may refresh the DNS etc.

View in context

Help setting up new iPad Pro

Similar questions