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iPhone Back up on XS Max

Hello my name is Emily. I recently had the IOS 13 beta from apples website, but it was lagging on my phone a lot. So, i removed it using iTunes on my laptop. Now, my phone is telling me it hasn’t been backed up in 2 weeks and when i try it tells me “the last backup could not be completed because ICloud contains a backup from a newer IOS version.” I’ve tried to back it up numerous times.

Posted on Jul 31, 2019 5:28 PM

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Posted on Aug 1, 2019 9:07 AM

Hello,


You should find the old backups and delete them:


Locate backups of your iPhone, iPad, and iPod touch


Good luck.

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iPhone Back up on XS Max

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