Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

I bought a second hand iPhone and it is asking me to put their Apple ID and password into it but the owner is no long here and I have no way to contact them

iPhone 7 Plus

Posted on Jul 31, 2019 5:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2019 5:57 PM

You won't be able to use that iPhone. The activation lock is an anti-theft measure.


(173335)

1 reply

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.