iPhone 6S free replacement promised
I dropped of my non-working 6s to nearby Apple Store tech. and received email next day confirming I'm eligible for a free replacement. I was promised it would arrive in about a week and would get a call and email to come and pick it up.
What is the status of this? I'm logged on so you have all my data and can't look anything up on this current Android device.
Thank you
Rev bill fix Jr
iPhone 6s