Status of my replacement

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Level 1

8 points

Status of my replacement

Hi I went to an Apple Store in Tucson, Arizona since I tried to replace the battery on my own and the phone wouldn't turn on anymore. After they tried to repair it, I ordered a replacement on my iPhone 6s since the original phone was beyond repair and they said that I would get an E-mail regarding when my replacement is ready. It's been almost a week and I still haven't heard back about my replacement being ready. do you know the status of my order replacement?

iPhone 6s, iOS 13

Posted on Feb 5, 2020 3:51 PM

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Answer 1

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Axel Foley

Level 10

149,916 points

Feb 5, 2020 4:02 PM in response to TheDucky

Great Question Ducky, however this community forum is not made up of anyone from Apple. We are just users of this forum like you are. Some of us read a little, write a little and respond to technical issues a little.

You will need to contact Apple Support to get the status of your order. Start here-->>Contact Apple for support and service - Apple Support

Good Luck.

Axel F.

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