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TheDucky Author

Level 1

8 points

Status of my replacement

Hi I went to an Apple Store in Tucson, Arizona since I tried to replace the battery on my own and the phone wouldn't turn on anymore. After they tried to repair it, I ordered a replacement on my iPhone 6s since the original phone was beyond repair and they said that I would get an E-mail regarding when my replacement is ready. It's been almost a week and I still haven't heard back about my replacement being ready. do you know the status of my order replacement?

iPhone 6s, iOS 13

Posted on Feb 5, 2020 3:51 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Feb 5, 2020 4:02 PM

Great Question Ducky, however this community forum is not made up of anyone from Apple. We are just users of this forum like you are. Some of us read a little, write a little and respond to technical issues a little.

You will need to contact Apple Support to get the status of your order. Start here-->>Contact Apple for support and service - Apple Support

Good Luck.

Axel F.

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Status of my replacement

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