User profile for user: Savannah31702
Savannah31702 Author
User level: Level 1
4 points

Battery does not stay charged and at times freezes up

The battery does not stay charged and at times freezes up and I cannot turn the phone on or off. Also, sometimes it does not charge past 20%. How do I go about fixing this?




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iPhone 7 Plus

Posted on Aug 1, 2019 11:16 AM

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User profile for user: IdrisSeabright
IdrisSeabright
User level: Level 10
177,035 points

Posted on Aug 1, 2019 11:25 AM

Make arrangements with Apple to have the battery tested. It may need to be replaced:


Genius Bar Reservation and Apple Support Options - Apple

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Battery does not stay charged and at times freezes up

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