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When logged onto a music link, Safari presents a little window with instructions on how enable auto-play. Carefully follow instructions to enable auto-play "Allow all Auto-Play", however, the window keeps appearing.
Occasionally, it will play properly ...no indication of why.
What is up?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Etrecheck – System Information
Thanks, Eric. "Settings for this website: Allow all auto-play".
I have set this and rebooted Safari as suggested, and often (not always, weirdly), the alert window appears again. When checking the settings yet again, it is still on Allow all auto-play.
Intermittent problems are always the hardest to track down. Any ideas?
Safari version 12.1.1
Thanks for all the help! I have sent the Entrecheck report citing slow computer. It takes 1.5 to 2 minutes from chime to log in window. In addition we have the auto-play issue. Somehow the "Allow all auto-play' on the website options will not work.
Any other check to run on Entrecheck?
Again - thanks
Yes, Eric ....it is my husband's machine that is giving us grief. We uninstalled CleanMyMac ....did not solve the auto-play problem. So I downloaded the Amazon Music app on his computer ...works great. Now he can listen to his music while he works.
Booting up still takes a minute and a half ....but I think the problem probably lies in the two users on that machine. The story of how that happened it WAY too long, and not worth the effort. Both users are Admin, and it looks like they are playing nicely and sharing his important programs. However, I believe it just takes a while for the computer to sort that out as it boots up.
Any further thoughts on that ....or should we just turn it on and get coffee?
I'm not sure this would cause a long boot because I have never used it, but if you go to System Preferences/Users & Groups/Login Options, is Show fast user switching checked?
My 2015 27 inch iMac takes at least a minute to boot. The laptop in the house takes about the same time.
Wish I had a better suggestion.
What are the settings in Safari/Preferences/Websites/Auto-Play?
You have CleanMyMac versions 2, 4, and X installed. They can destroy normal computer operations. Try uninstalling all versions using the Developer's uninstall instructions.
Thanks ....I had a feeling this might be the case. This is my husband's computer. We will give a try and let you know.
Toby
You are welcome. That post was to dadbob2 based on the Etrecheck they posted.
Mac OS 10.14.5 Safari will not maintain auto-play
