You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot make purchases

Hi please I need your help, I am not able to make purchases from my Apple ID account,what do I do? It says unable to complete purchase anytime I try thanks

Posted on Aug 2, 2019 4:58 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Aug 2, 2019 5:10 AM

What is the full text of the message ? Does it include saying to contact iTunes Support ? If it does, have you done as instructed and contacted them ? If not you should do so : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

View in context

Cannot make purchases

Similar questions