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Yussif1 Author

Level 1

8 points

Touch ID setup

How do I setup a Touch ID on my iPhone 5s, anytime I try I get this feedback ( failed. Unable to complete Touch ID setup, go back and try again)

iPhone 5s

Posted on Aug 3, 2019 8:29 AM

Best reply

ProustGiulio

Level 10

207,995 points

Posted on Aug 3, 2019 8:37 AM

See this support guide:--> If Touch ID isn't working on your iPhone or iPad - Apple Support

If you get no help, it could be a hadware problem at your Home Button. Make an appointment and have your device inspected at an Apple Store or AASP:--> Apple – Location Selector

Regards

Giulio

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Touch ID setup

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