can you purchase in replacement phone?

eLB0w Said:

“Can you purchase in replacement phone?”

If you have a faulty device, then with the one-year-out-of-the-box Warranty still valid, contact Apple Support.

Perhaps they will replace, if terms & conditions are met? Just know that ultimately, replacement is Apple’s call.

Call Apple Support: 1(800)My-Apple

How to buy

1. Purchase AppleCare+ with your new iPhone.
2. Or buy it within 60 days of your iPhone purchase:

• • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
  • Online (requires you to verify your serial number and run a remote diagnostic)
  • At an Apple Store (inspection of iPhone and proof of purchase are required)
  • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ and AppleCare+ with Theft and Loss available for:

• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone 8
• iPhone 7

AppleCare+ with Theft and Loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen.4 See AppleCare+ Terms and Conditions or AppleCare+ with Theft and Loss Insurance Documents for complete product details. Certain exclusions apply.

AppleCare+ - iPhone - Apple

https://www.apple.com/support/products/iphone.html

To do that, read https://www.apple.com/hk/en/support/products/iphone.html