REPLACEMENT PHONES.
When you order a replacement phone because your phone is getting repaired under warranty - does this mean you keep the replacement phone permanently and Apple keeps the repaired product?
iPhone 13 Pro Max, iOS 15
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When you order a replacement phone because your phone is getting repaired under warranty - does this mean you keep the replacement phone permanently and Apple keeps the repaired product?
iPhone 13 Pro Max, iOS 15
Yes. If you have a repair under warranty then Apple may give you a replacement iPhone that you keep. For example, on an iPhone 13 Pro Max, if the back glass is broken, then Apple will just replace the iPhone.
Axel F.
Yes. If you have a repair under warranty then Apple may give you a replacement iPhone that you keep. For example, on an iPhone 13 Pro Max, if the back glass is broken, then Apple will just replace the iPhone.
Axel F.
No. It replaces your original phone.
When ordering a replacement, Apple puts a temporary authorisation on your credit or debit card while they send you a replacement - and then removes this when you send original phone.
You are welcome.
Axel F.
Thanks mate.
Do you have to pay for the replacement phone?
REPLACEMENT PHONES.