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iPhone replacement

When you buy a new phone do you get a one year warranty and if your phone doesn’t work properly can you replace it with a new phone before the one year warranty?

iPhone 11

Posted on Jan 18, 2021 1:24 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2021 1:30 PM

Gold_7 wrote:

When you buy a new phone do you get a one year warranty

Yes, assuming you purchase it from Apple or an Authorized Apple Retailer.


and if your phone doesn’t work properly can you replace it with a new phone before the one year warranty?

It all depends. Apple determines whether the issue is covered by warranty, which generally requires the malfunction to be caused by a manufacturing defect. If the warranty covers the problem, then Apple determines the remedy.

1 reply
Question marked as Top-ranking reply

Jan 18, 2021 1:30 PM in response to Gold_7

Gold_7 wrote:

When you buy a new phone do you get a one year warranty

Yes, assuming you purchase it from Apple or an Authorized Apple Retailer.


and if your phone doesn’t work properly can you replace it with a new phone before the one year warranty?

It all depends. Apple determines whether the issue is covered by warranty, which generally requires the malfunction to be caused by a manufacturing defect. If the warranty covers the problem, then Apple determines the remedy.

iPhone replacement

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