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Gold_7 Author

Level 1

4 points

iPhone replacement

When you buy a new phone do you get a one year warranty and if your phone doesn’t work properly can you replace it with a new phone before the one year warranty?

iPhone 11

Posted on Jan 18, 2021 1:24 PM

Best reply

sberman

Level 10

264,213 points

Posted on Jan 18, 2021 1:30 PM

Gold_7 wrote:

When you buy a new phone do you get a one year warranty

Yes, assuming you purchase it from Apple or an Authorized Apple Retailer.

and if your phone doesn’t work properly can you replace it with a new phone before the one year warranty?

It all depends. Apple determines whether the issue is covered by warranty, which generally requires the malfunction to be caused by a manufacturing defect. If the warranty covers the problem, then Apple determines the remedy.

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iPhone replacement

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