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cmcubilla Author

Level 1

4 points

Sticky Keys on MacBook Pro Keyboard

The keyboard on my MacBook Pro has not been working properly recently. My left shift key only works from time to time as well as the delete key. I have tried multiple times with compressed air to try to get it to "stick' less. The other morning, I spilled iced coffee on the top part of my keyboard. Now, some keys do not work and only cooperate if I press unusually hard. I haven't tried compressed air yet. I have AppleCare, but what is the best option for this issue? Thanks!

MacBook

Posted on Aug 3, 2019 1:17 PM

Top-ranking reply

Kappy

Level 10

361,843 points

Posted on Aug 3, 2019 1:35 PM

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).

"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]

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Sticky Keys on MacBook Pro Keyboard

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