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My phone has been asking me to enter in a password for one of my old Apple ID. It keeps appearing so I kept pressing “not now” but the last time I pressed “settings” so it pulled up my info. It asked me to log in to my recent Apple ID so I did but now all my music is gone & I’m assuming it linked the music with my old ID because it has that music now. How can I get my old music back? I’ve tried logging out of my account & logging back in but no luck.

iPhone XS

Posted on Aug 4, 2019 8:04 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2019 8:18 AM

If you purchased the music using your old Apple ID, those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review


Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing


Family Sharing - Set up

1 reply
Question marked as Top-ranking reply

Aug 4, 2019 8:18 AM in response to caitlyn_94

If you purchased the music using your old Apple ID, those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review


Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing


Family Sharing - Set up

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