Hi all.
I am having trouble starting my mac.
It loads to a certain point and then stops. It has been frozen at the same spot for the past 30 minutes.
I have tried going into recovery and safe mode but nothing works. What should i do?
Did you recently upgrade your iOS? You may just need to let it run for a while and let it work itself out (that's what I did when I did the beta upgrade to Catalina. Took long enough to make me cold sweat that the computer wouldn't ever boot.)
Try rebooting the computer into Disk Utility and running the "repair disk" - https://support.apple.com/guide/disk-utility/repair-a-disk-dskutl1040/mac - and then restarting the machine. If that doesn't work, you can always restore from a Time Machine back up. Worst WORSE case, make an appointment with the apple help desk at a local store. Either way, don't panic yet... you still have options.
Did you recently upgrade your iOS? You may just need to let it run for a while and let it work itself out (that's what I did when I did the beta upgrade to Catalina. Took long enough to make me cold sweat that the computer wouldn't ever boot.)
Try rebooting the computer into Disk Utility and running the "repair disk" - https://support.apple.com/guide/disk-utility/repair-a-disk-dskutl1040/mac - and then restarting the machine. If that doesn't work, you can always restore from a Time Machine back up. Worst WORSE case, make an appointment with the apple help desk at a local store. Either way, don't panic yet... you still have options.
Try an SMC reset:
How to reset the System Management Controller (SMC) on your Mac - Apple Support
Try starting up in Safe Mode:
Use safe mode to isolate issues with your Mac - Apple Support
If neither of those work boot into Recovery and Reinstall Mac OS.
About macOS Recovery - Apple Support
Try Single User Mode (hold command-s keys)
At the prompt, enter this command:
/sbin/fsck -fy
Press the Return key.
This will check your directory and report that it was OK or repaired. Then enter this command to startup normally:
reboot
Run Apple Diagnostics
Press and hold the d key on startup:
https://support.apple.com/en-us/HT202731
If none of those work make a Genius Bar appointment for a free diagnostic:
Genius Bar Reservation and Apple Support Options - Apple
Macbook not loading past boot (freezes)
