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Level 1

8 points

Downloading emails on ipad

Why can't I download emails all of a sudden? It keeps saying my user name or password are incorrect but I know they aren't- could it be a bug?

Posted on Aug 5, 2019 4:59 AM

Top-ranking reply

Level 10

147,932 points

Posted on Aug 5, 2019 5:57 AM

Not likely a bug. Go to Settings > Account & Passwords and check to make certain the accounts are all correct.

Often just deleting the accounts there and reinstalling them fixes odd little things.

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