Issue with Proximity Sensor during calls - Continued.

william norris wrote:
how do you switch between at&t and T mobile ?

When the phone is Unlocked you can be on any carrier. So you get the service Month to Month with T- Mobile having your number. If next Month you want to try ATT you go to ATT ( do not tell them about your iphone ) and go Month to Month with ATT. Of course you can switch you own number. It takes couple of hours the system to be updated . For these two Hours your old phone ( SIM ) is receiving the calls and the new One ( SIM ) can be used for calls out. Or simply relax for two hours.

Then you know what service is good for you.

Do not forget when using T- Mobile to Switch the 3G in settings Off.

It works perfect for me.

thank you,sounds interesting. i had heard at&t was able to detect jailbroke phones and lock them or something.

william norris wrote:
thank you,sounds interesting. i had heard at&t was able to detect jailbroke phones and lock them or something.

Jailbroke phones you can NOT detect . There are FACTORY UNLOCKED phones sold in Europe , Australia , Hong Kong and no way ATT can stop people from Using them in USA. ATT can NOT detect jailbreak because the only certain data transmitted via SIM by protocol.

Now we know that it is No MORE White iphone . Looks Like Apple is already backing up. Will see what they will say about the black one for 17 countries in 7 days.

http://www.dailytech.com/AppleWhite+iPhone+4+Now+Delayed+Until+Later+ThisYear/article19136.htm

Message was edited by: MichaelEmpire

No... he did not say THAT either. The actual quote is:
"We're tracking some problems with the proximity sensor, and we’re working on solutions, and we’ll try to get it fixed in the next software update".

chotty1 wrote:
No... he did not say THAT either. The actual quote is:
"We're tracking some problems with the proximity sensor, and we’re working on solutions, and we’ll try to get it fixed in the next software update".

It is not the exact words , but the meaning is the same . He also mentioned that the problem effecting some of our customers.

I am back on my 3gs after returning my IP4 5 times before giving up.
I am wondering if people having this problem are people who hold the phone with the left hand and place it against the left side of there face?
Just wondering....

Or do people who hold the phone with there right hand/face have the same issue..

I've had my iPhone 4 for 2 weeks, and I have a "cheek dial" several times a day - mute, speaker, keypad, contacts, you name it. VERY annoying (to say the least). I have 3pm appt at the Genius Bar tomorrow to see what they say. I'm thinking of just returning it to AT&T and reactivate my 3GS and wait till the dust settles. I'm concerned it my be a hardware issue in just some phones, mine included, and a software fix won't do the trick. Jobs was pretty vague at the press conference and not a mention since. I don't like it.
Never once had this problem with my 3G or 3GS.

PS - Everyone who says they don't have this problem - Count your blessings!

AND all of you who say "quit you're ******** and just return the phone" - these forums are where issues are brought to light so Apple will fix problems!

enough said.

Actually, this forum is where user's come to ask other user's questions. If you really want Apple to listen, you need to write Apple directly. There are moderator's who make sure we don't break the forum rules and they will delete offensive or inappropriate threads, but what you write here won't get where you hope it will.......

Yes...call AppleCare.

Got my iPhone 4 yesterday, using it without a case and am having ridiculous proximity sensor issues (my ear/cheek causes mute, video calls, ends calls, conference calls, etc.). Just got off the phone with Apple Care. Sam, the nice tech support guy, said that he was going to be "straight with me". He said this is a common issue, that Apple is aware of it, but there is no answer yet. Up to me what I want to do. Options:

1. Replacement - but it may take awhile to get a replacement phone at this point.
2. Take it back and get a refund.
3. Use the speaker, headset or earphones while I wait it out until Apple issues a fix.

He said Apple's official stance is that it's a software issue, but he admitted it could be hardware. He thought the software fix would be issued within a week or so, but still no official date.

As others have said, I LOVE the device, but I'm not convinced it's a software issue and without a real fix, the phone is so flawed as to be unusable. Think I'm going back to the 3GS - not quite as cool, but at least it's not a lemon.

Wow this topic was so long they had to close it and start a new one... now this one is getting really long but still no fix! I would think this was a software issue and be much easier to fix then the antenna issue.

rbrylawski wrote:
Actually, this forum is where user's come to ask other user's questions. If you really want Apple to listen, you need to write Apple directly. There are moderator's who make sure we don't break the forum rules and they will delete offensive or inappropriate threads, but what you write here won't get where you hope it will.......

Actually you should read "Help & Terms of Use:

"Apple Discussions is a user-to-user support forum where experts and other Apple product users get together to discuss Apple products. You'll find a wealth of information about your favorite Apple hardware and software products that will help you get the most out of your purchase. You can participate in discussions about various products and topics, find solutions to help you resolve issues, ask questions, get tips and advice, and more."

... and if you don't think Apple monitors these forums to see how their products are working then you are naive.

... as far as moderators deleting offensive posts, that couldn't be farther from reality; I see plenty of flaming and rude replies.

marinmom wrote:
Got my iPhone 4 yesterday, using it without a case and am having ridiculous proximity sensor issues (my ear/cheek causes mute, video calls, ends calls, conference calls, etc.). Just got off the phone with Apple Care. Sam, the nice tech support guy, said that he was going to be "straight with me". He said this is a common issue, that Apple is aware of it, but there is no answer yet. Up to me what I want to do. Options:

1. Replacement - but it may take awhile to get a replacement phone at this point.
2. Take it back and get a refund.
3. Use the speaker, headset or earphones while I wait it out until Apple issues a fix.

He said Apple's official stance is that it's a software issue, but he admitted it could be hardware. He thought the software fix would be issued within a week or so, but still no official date.

As others have said, I LOVE the device, but I'm not convinced it's a software issue and without a real fix, the phone is so flawed as to be unusable. Think I'm going back to the 3GS - not quite as cool, but at least it's not a lemon.

Wow, you are so lucky to have gotten such a good rep! Mine was very disappointing to say the least. At least he said it was a common problem. That's good news! What's even better news is that a software update might be on the way soon!

As far as my phone goes, it has been getting buggier and buggier software wise. I also decided to do the usual proximity sensor fix "regimen" all over again since I realized I hadn't tried it at all after updating to 4.01. The restore and hard reset allowed me to have at least one good day and even get through a 1 hr call issue free! The next day, the PS issues came back with a VENGEANCE! That still gives me some hope that it is software. **crosses fingers**

Apple staff must be so sick of people going in to their stores to complain about the phone. The whole **** world knows sensor issue some buyers have an issue with, and yet people go ahead and buy the phone and then have the nerve to go in and complain about it, even though they knew before hand exactly how the phone was performing.

Buyers like that are what's giving iPhone users a bad name in general and make forum users look like a bunch of whining whinging old women.

Yes there is an issue. Yes it's a difference in the design of the new hardware. Not it won't be fixed by a recall. Apple are trying to find out just how much of a fix they can engineer into the next software release. Yes, it will probably be a software button to allow you to manually disable/enable the screen becasue no they can't fix the hardware.

You all know it. You all have the right to return and pull out of the contract.

Stop all the @oddam whining and whinging and get a life!

After returning my IP4, after trying 5 replacements, I was about ready to pull the trigger on the new samsung captivate which looks really cool, but then I found out there is no SKYPE available for it. I need skype I use it everyday .
Oh well, I guess I will wait for apple to hopefully fix the IP4 and then buy one again