I have to keep manually going back up then a few minutes it goes down, sometimes to zero volume. it is not the headphones because when I use my pc and other devices its fine, its just my iphone .
iPhone XS Max
Hey, tehani288.
I see that the volume of your iPhone keeps decreasing every few minutes when you're using your headphones. I'm glad to help.
About Attention Aware features on your iPhone X or iPad Pro -- If you're using an iPhone X or later, see if Attention Aware is turned on. If it is, turn it off and test the issue.
If this doesn't correct the problem, please answer the following questions:
Take care.
Thanks for getting back to us with that information tehani288. It's appreciated. Since the issue is only occurring with your EarPods and iPhone, I'd like you to contact Apple Support.
Apple - Support - Product Selection — After selecting this link, and type "headphones" in the Search topics field. Select "Issues with headphones or headphone port" from the list provided, then choose how you'd like to start the conversation.
Take care.
iphone 6 plus ios 12.4
I am using the apple headphones that came with it
Audiomack. youtube, soundcloud
No it doesn't happen with other headphone, but when I use these headphone on my pc and other iphone its works fine
my headphones keep doing down in volume by itself
