Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Balance

I want to change my store but I can’t because I have a balance that isn’t enough to buy anything at all.

how can I clear my balance or switch stores without doing that?

Posted on Aug 5, 2019 8:51 PM

Reply
Question marked as Best reply

Posted on Aug 5, 2019 9:02 PM

Description of this issue:

Change your Apple ID country or region - Apple Support - Apple Support - https://support.apple.com/HT204447


Option#1:

The above link used to have this information but now no longer exists in this form. - "If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a credit card to your account [https://support.apple.com/HT201266]. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card."


Option #2:

"If you don't have a credit card, contact iTunes Store support." Apple will remove the balance and keep it.

iTunes Customer Service Contact - https://www.apple.com/emea/support/itunes/contact.html

4 replies
Question marked as Best reply

Aug 5, 2019 9:02 PM in response to bigsouthwind

Description of this issue:

Change your Apple ID country or region - Apple Support - Apple Support - https://support.apple.com/HT204447


Option#1:

The above link used to have this information but now no longer exists in this form. - "If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a credit card to your account [https://support.apple.com/HT201266]. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card."


Option #2:

"If you don't have a credit card, contact iTunes Store support." Apple will remove the balance and keep it.

iTunes Customer Service Contact - https://www.apple.com/emea/support/itunes/contact.html

iTunes Balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.