how do I remove refog (key logger) from Imac, OS Mojave 10.14.5?

I think someone has installed reform key logger on my IMac and I need help to remove it.


In a momentary lapse, I clicked yes to a java update pop up. Around the same time a OS update was installed. Over the next few days, terminal and photo booth opened and placed themselves on my menu bar. I immediately shut down computer. On Activity monitor it shows that syslogd is active in root - I read this was refog Keylogger. I deep scanned with Bitdefender, nothing showed up. I unchecked smbd full doc access in security and nothing else opened. I reinstalled Mojave. Syslogd still showing up in activity monitor.

Posted on Aug 6, 2019 12:54 AM

Reply
1 reply

Aug 6, 2019 1:18 AM in response to johndoobs

johndoobs wrote:

... On Activity monitor it shows that syslogd is active in root - I read this was refog Keylogger.


It is not.


Get rid of "Bitdefender". It is categorically worthless.


I happen to know that Refog Mac Keylogger installs in the folder /Library/.smoke/Refog.app which is hidden. In Safari's URL field, type (or copy/paste):


file:///Library/.smoke/


Unless it is actually installed there, Safari will report "No file exists at the address file:///Library/.smoke/"


That is only one example of a keylogger app among many others. If you inadvertently installed something nefarious, determining what it is and eradicating it can be nearly impossible. The most expedient remedy would be to restore a Time Machine backup created prior to the intrusion. To do that read Recover all your files on Mac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how do I remove refog (key logger) from Imac, OS Mojave 10.14.5?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.