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My iPhone 7 display suddenly changed

My Iphone 7 display suddenly changed to having vertical white line at the top third and the bottom third with a clear space in the middle. This appears on all screen , all websites, all apps. What could cause this?



[Re-Titled by Moderator]


iPhone 7

Posted on Aug 7, 2019 7:42 AM

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Question marked as Top-ranking reply

Posted on Aug 7, 2019 8:12 AM

It sounds like a screen failure, but we can't diagnose that issue remotely.

You need to have your device inspected at an Apple Store or Authorized Service Provider. After checking it out, they'll give you all the available options:--> Apple – Location Selector

Regards

Giulio

2 replies

Aug 7, 2019 9:22 AM in response to ProustGiulio

ProustGiulio wrote:
It sounds like a screen failure, but we can't diagnose that issue remotely.
You need to have your device inspected at an Apple Store or Authorized Service Provider. After checking it out, they'll give you all the available options:--> Apple – Location Selector
Regards
Giulio


I believe some of the diagnostics can be run remotely by calling in to AppleCare. Certainly early with the battery promotion, a lot of customers were doing that to avoid an extra trip to an Apple Store or AASP.

My iPhone 7 display suddenly changed

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