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Phone not working

I was using my phone and it suddenly froze up. I can still move the pages on the home screen but cannot open any apps or anything. My phone is acting like the lock button does not work, because every time i press it, nothing happens. I have tried to turn it off but it will not turn off.

iPhone XS

Posted on Aug 7, 2019 11:20 AM

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Posted on Aug 7, 2019 11:24 AM

See the Frozen section of this support document, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply

Phone not working

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