iCloud backup is corrupt

Help. My iCloud backup is corrupt. I need to switch iPhones and cannot restore to new phone because the backup has a corrupt file. How can I find the corrupt file so I can restore my phone.

iPhone XS

Posted on Aug 7, 2019 2:04 PM

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3 replies

Aug 8, 2019 9:23 AM in response to CarolMyron

Hi there CarolMyron,


Thanks for using the Apple Support Communities. I understand you’re having issues restoring data to another iPhone because of a corrupt iCloud backup. I’ll be happy to help with this.


If a backup is found to be corrupt, you won’t be able to use it but there are other options for transferring your data. 


First, check for another iOS backup using the steps from the following link. You may have another recent backup you can use: 


Locate backups of your iPhone, iPad, and iPod touch


If you don’t have another backup you can use, you may want to see if you can use the Quick Start method to transfer your data to your other iPhone. This link has more info on how to do this:


Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch


Best wishes.

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iCloud backup is corrupt

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