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Display Arrangement Tab Missing

I connected my Macbook Pro to the tv last night and today it is not recognising my monitor.

  • I have new cables and a new monitor (working perfectly prior to connecting to the TV)
  • I have turned everything off and disconnected all cables
  • Rebooted and reconnected
  • Conducted an SMC Reset
  • Pressed Option to unhide display detection - but no response.


I'm out of ideas now. :/ If anyone could assist that would be great.


Thank you

Posted on Aug 7, 2019 5:53 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2019 11:26 AM

Greetings krystal_kiwi,


Thanks for visiting the Apple Support Communities! I understand you're unable to use an external display with your MacBook Pro as expected.


Nice job with the troubleshooting steps you've taken. I suggest reviewing the additional steps within the following support article: Get help with video issues on external displays connected to your Mac - Apple Support


If the issue persists, I suggest having your Mac serviced for further assistance: Get your Mac ready for service - Apple Support


Kind regards.

1 reply
Question marked as Top-ranking reply

Aug 8, 2019 11:26 AM in response to krystal_kiwi

Greetings krystal_kiwi,


Thanks for visiting the Apple Support Communities! I understand you're unable to use an external display with your MacBook Pro as expected.


Nice job with the troubleshooting steps you've taken. I suggest reviewing the additional steps within the following support article: Get help with video issues on external displays connected to your Mac - Apple Support


If the issue persists, I suggest having your Mac serviced for further assistance: Get your Mac ready for service - Apple Support


Kind regards.

Display Arrangement Tab Missing

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