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When someone call me I can’t receive

Hi

i am using iPhone 6s 16 gb,it is almost 4 years old,but now whenever someone call me I.cannot received their calls,even I can call them

Posted on Aug 7, 2019 7:12 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2019 7:16 PM

Update your software

  1. Check for a carrier settings update.
  2. Check for an iOS software update. Some updates might require a Wi-Fi connection.


Remove and reinsert your SIM card

If your iPhone has a SIM card, remove the SIM card, then reinsert it.


If you can't make or receive calls on your iPhone - Apple Support

https://support.apple.com/en-us/HT204027

2 replies
Question marked as Top-ranking reply

Aug 7, 2019 7:16 PM in response to santosh109

Update your software

  1. Check for a carrier settings update.
  2. Check for an iOS software update. Some updates might require a Wi-Fi connection.


Remove and reinsert your SIM card

If your iPhone has a SIM card, remove the SIM card, then reinsert it.


If you can't make or receive calls on your iPhone - Apple Support

https://support.apple.com/en-us/HT204027

When someone call me I can’t receive

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