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qbert17 Author

Level 1

4 points

Updating payment information

I am unable to verify my payment method (my card expired this month), nor am I able to add a payment method. Please advise.

iPhone XR

Posted on Aug 8, 2019 9:50 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Aug 8, 2019 10:28 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage

If that also doesn't work contact iTunes Support and see if they can help you do it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Updating payment information

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