I was gave a iTunes gift card but it’s telling me it’s inactive??

I was gave a iTunes gift card but it’s telling me it’s inactive??

Posted on Aug 8, 2019 5:26 PM

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Posted on Aug 8, 2019 10:59 PM

Take it back to the store it was bought from and ask them to activate it properly. If they can't or won't do so try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 8, 2019 10:59 PM in response to tsh177

Take it back to the store it was bought from and ask them to activate it properly. If they can't or won't do so try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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I was gave a iTunes gift card but it’s telling me it’s inactive??

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