Gift card

I paid the gift card but it said it isn’t active I need help


Posted on Dec 20, 2019 10:55 AM

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Posted on Dec 21, 2019 10:18 AM

Take it back to the store you bought it from and ask them to activate it properly. If they can't or won't do so try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support)

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Question marked as Top-ranking reply

Dec 21, 2019 10:18 AM in response to dulce195

Take it back to the store you bought it from and ask them to activate it properly. If they can't or won't do so try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support)

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