Can't log into Appstore and iTunes

I just got my new phone, and I logged into my iCloud account and got everything I backed up, but I can't log into my Appstore and iTunes account.

iPhone XS

Posted on Aug 8, 2019 6:21 PM

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1 reply

Eric Root

Level 10

685,323 points

Aug 8, 2019 8:25 PM in response to sharada98

What happens when you try? Error message(s)?

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device

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Can't log into Appstore and iTunes

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