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USB 3.0 ports maxing out at 40 MB/s

The USB 3.0 ports are maxing out at 40 MB/s on my Macbook Air (Early 2014).


I tested them via Blackmagic Disk Speed, using an SSD and a HDD.


Here is the system info:

Core i5

MD760LL/B* - MacBookAir6,2 - A1466 - 2632

OSX 10.14.5


USB 3.0 Bus:

  Host Controller Driver: AppleUSBXHCILPT

  PCI Device ID: 0x9c31 

  PCI Revision ID: 0x0004 

  PCI Vendor ID: 0x8086 


Internal Memory Card Reader:

  Product ID: 0x8406

  Vendor ID: 0x05ac (Apple Inc.)

  Version: 8.20

  Serial Number: 000000000820

  Speed: Up to 5 Gb/sec

  Manufacturer: Apple

  Location ID: 0x14700000 / 10

  Current Available (mA): 900

  Current Required (mA): 896

  Extra Operating Current (mA): 0

  Built-In: Yes


BRCM20702 Hub:

  Product ID: 0x4500

  Vendor ID: 0x0a5c  (Broadcom Corp.)

  Version: 1.00

  Speed: Up to 12 Mb/sec

  Manufacturer: Apple Inc.

  Location ID: 0x14300000 / 3

  Current Available (mA): 500

  Current Required (mA): 94

  Extra Operating Current (mA): 0

  Built-In: Yes


Bluetooth USB Host Controller:

  Product ID: 0x828f

  Vendor ID: 0x05ac (Apple Inc.)

  Version: 1.50

  Speed: Up to 12 Mb/sec

  Manufacturer: Apple Inc.

  Location ID: 0x14330000 / 5

  Current Available (mA): 500

  Current Required (mA): 0

  Extra Operating Current (mA): 0

  Built-In: Yes

MacBook Air

Posted on Aug 8, 2019 6:46 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2019 8:12 PM

Try an SMC reset and PRAM reset (hold the PRAM reset for at least three chimes so it activates several times).


Did you try both USB ports? FYI, the right USB port is the one mounted directly on the Logic Board on a MBAir.


Maybe you have an older or even a defective USB cable. Are the USB ports clean and undamaged?


Maybe the external USB SATA controller for your adapter/dock/enclosure is not working correctly or is not compatible.


Disconnect all other external devices while testing.


Are you using a USB hub? Try connecting the drive directly to the laptop.


I've personally had issues using USB3 drives connected directly to the Mac's USB ports. I've found a good USB3 powered hub with UASP support helps by providing extra power to the devices if needed and it also helps to buffer devices from the main system.


FYI, a hard drive may max out at 40MB/s so it is not a good item to test.


Believe it or not, but some low end budget SSDs (even from a name brand) may only perform the same as a traditional hard drive.


Is the drive being tested being indexed by Spotlight? Or scanned by AV or other security software? Is the external drive using any proprietary driver/software to use/access it?


Try testing the speed while in Safe Mode which will load only the minimal drivers and keep Startup and Login items from launching. It is normal for the screen to flash or flicker in Safe Mode due to the very basic video driver being used.


Similar questions

1 reply
Question marked as Top-ranking reply

Aug 9, 2019 8:12 PM in response to Erg129

Try an SMC reset and PRAM reset (hold the PRAM reset for at least three chimes so it activates several times).


Did you try both USB ports? FYI, the right USB port is the one mounted directly on the Logic Board on a MBAir.


Maybe you have an older or even a defective USB cable. Are the USB ports clean and undamaged?


Maybe the external USB SATA controller for your adapter/dock/enclosure is not working correctly or is not compatible.


Disconnect all other external devices while testing.


Are you using a USB hub? Try connecting the drive directly to the laptop.


I've personally had issues using USB3 drives connected directly to the Mac's USB ports. I've found a good USB3 powered hub with UASP support helps by providing extra power to the devices if needed and it also helps to buffer devices from the main system.


FYI, a hard drive may max out at 40MB/s so it is not a good item to test.


Believe it or not, but some low end budget SSDs (even from a name brand) may only perform the same as a traditional hard drive.


Is the drive being tested being indexed by Spotlight? Or scanned by AV or other security software? Is the external drive using any proprietary driver/software to use/access it?


Try testing the speed while in Safe Mode which will load only the minimal drivers and keep Startup and Login items from launching. It is normal for the screen to flash or flicker in Safe Mode due to the very basic video driver being used.


USB 3.0 ports maxing out at 40 MB/s

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