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Apple Music isn’t letting me play any new songs

Every time I try and play a song it won’t play and a pop up appears saying “cancelled”. I’ve restarted my phone and yes checked to ensure my subscription is still active which it is.

iPhone XR

Posted on Aug 8, 2019 7:12 PM

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Question marked as Best reply

Posted on Aug 9, 2019 12:45 AM

Sign out of the iTunes Store and then sign back in.

In settings - Music - Turn off iCloud Music Library and then turn it back on.and Turn on “Show Apple Music”


If the Music App isn’t responding 

  • Close the music app
  • in Settings- General- Reset - Reset Network Settings
  • force restart your phone (until the Apple logo appears) or you can go to settings- general- shutdown 


1 reply
Question marked as Best reply

Aug 9, 2019 12:45 AM in response to Applemusicprobelms

Sign out of the iTunes Store and then sign back in.

In settings - Music - Turn off iCloud Music Library and then turn it back on.and Turn on “Show Apple Music”


If the Music App isn’t responding 

  • Close the music app
  • in Settings- General- Reset - Reset Network Settings
  • force restart your phone (until the Apple logo appears) or you can go to settings- general- shutdown 


Apple Music isn’t letting me play any new songs

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