You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music isn’t letting me play any new songs

Every time I try and play a song it won’t play and a pop up appears saying “cancelled”. I’ve restarted my phone and yes checked to ensure my subscription is still active which it is.

iPhone XR

Posted on Aug 8, 2019 7:12 PM

Top-ranking reply

Vancouver22

Level 8

36,830 points

Posted on Aug 9, 2019 12:45 AM

Sign out of the iTunes Store and then sign back in.

In settings - Music - Turn off iCloud Music Library and then turn it back on.and Turn on “Show Apple Music”

If the Music App isn’t responding

Close the music app
in Settings- General- Reset - Reset Network Settings
force restart your phone (until the Apple logo appears) or you can go to settings- general- shutdown

View in context

Apple Music isn’t letting me play any new songs

Similar questions