hi
how can i connect apple about a suspicious mail from "apple" that say i need to update my Payment specification. would like to know if apple sent me the mail or a malicious software
couldn't find how to contact apple support by mail only by phone
thnks
Hello,
That's a fishing - Don't give them any details about your Apple ID and don't respond to to this e-mail.
please report on this e-mail to apple: https://www.apple.com/ca/legal/more-resources/phishing/.
Best reagards,
Glad that you noticed that something is wrong with e-mails like this.
Hello,
That's a fishing - Don't give them any details about your Apple ID and don't respond to to this e-mail.
please report on this e-mail to apple: https://www.apple.com/ca/legal/more-resources/phishing/.
Best reagards,
Glad that you noticed that something is wrong with e-mails like this.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
contacting apple for malicious mail
