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Level 1

4 points

Disabled app

The message says “ the app has been disabled in the app and iTunes Store”

iPad Pro 10.5-inch, Wi-Fi

Posted on Aug 9, 2019 3:02 AM

Top-ranking reply

Level 10

334,240 points

Posted on Aug 9, 2019 3:04 AM

It says 'Your account', not 'the app'. Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable the account : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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