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Isceola90 Author

Level 1

4 points

Disabled Account

I cannot download free apps without an error message stating “your account has been disabled”. I recently canceled my bank card and added a new one but for some reason it’s not recognizing my new bank card.

iPhone 8 Plus

Posted on Aug 9, 2019 5:02 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Aug 9, 2019 5:05 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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Disabled Account

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