The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i am a novice .
my iPhone 7 was frozen on apple logo. i followed procedures to update.
all of a sudden it went to restore. the phone is now like a newly purchased phone asking me to set it up.
Have i lost all my recent pictures, videos, etc.?
(for some reason my phone has not backed up to the cloud for more than a year. lack of storage.
i had signed up for extra storage.- maybe expired Credit card)
any thoughts would be appreciated.
No backup = no data. I'm sorry.
Iphone 7 - lost pictures?
