Apple Card error message

I’m getting an error message when trying to apply for the Apple Card. It’s says the services are not available.

iPhone XS

Posted on Aug 9, 2019 9:21 PM

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Why has Apple Card services been down for almost 2 weeks? I received an physical Apple Titanium MasterCard on 6/22. (The card was added to my Apple Wallet a few days earlier after I was approved for the card.) I used the card twice in a retail store using Apple Pay. I even made a payment to the account through my checking account. I know the account is active. I have yet to be able to activate the card. I have tried dozens of times using the "standard" method (hold the phone by the card). I have also used the "I lost the packaging" option. The "error" message I get when I try activating the card via either method is: "Apple Card services are currently unavailable. Please try again later" Have Apple Card services really been down for almost 2 weeks? Sounds pretty unlikely. My phone's software is up-to-date (14.6). The phone have been turned on and off during those dozens of attempts. Phone is an iPhone SE. What do I have to do to get the card activated?
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2 replies

Eric Root

Level 10

685,233 points

Aug 10, 2019 6:28 AM in response to Nadinealexis39

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device

askbarnabas

Level 10

104,220 points

Aug 10, 2019 6:36 AM in response to Nadinealexis39

In addition to what Eric said,

Go to settings>general>software update>make sure that says 12.4
Make sure you are signed into iCloud with the same Apple ID you got the email for
Make sure your region is set correctly for your Apple ID and your phone
go to this link - How to apply for Apple Card - Apple Support

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Apple Card error message

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