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Level 1

4 points

Payment method.

I couldn’t add mobile phone billing as a payment method, it says contact iTunes support to complete this transaction.

iPhone XR

Posted on Aug 10, 2019 2:38 AM

Top-ranking reply

Level 10

334,192 points

Posted on Aug 10, 2019 2:57 AM

If you haven't already done so contact iTunes Support as instructed to do (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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