The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
my sister has a iPad from uni that she has given to me as she doesn’t not need it anymore after leaving uni. She rang them to ask if they would like it back & they said no to keep it.. we have reset it & updates it to new latest iOS & tried to log in on my iCloud. It now pops up saying remote management invalid profile with the university name. We can’t get off the screen at all. Any advise?
Hi,
It might be best to contact the uni/the IT department to remove the device from their systems.
remote management invalid profile
