Overcharges

I have been trying to get a member of apple/iTunes to look at all of the charges on my account. Instead they have locked my account. There are duplicate & triple Billings for 1 purchase in the some of hundreds of dollars which I was told months ago I would receive a reverse of charges , refunding these amounts back to my checking account by iTunes/apple No refund was issued instead they are still trying to over charge me. I called iTunes to find out why no refund & why I am still being over charged I was told by apple/I tunes to contact the game manufacturer to look into this & make gd with a full refund I contacted the gamer which is big fish jackpot magic I received an email from them telling me it’s itune who has made the error. They said it is iTunes I have been trying to get this resolves for months going from iTunes - big fish Getting nothing solved. I am on social security disability I did not authorize these transactions & want someone to look into this. If I can’t get any help I will have no choice but to take this problem to the prosecutor & report this to the social security administration & see if they can help me get this problem fixed.

iPhone 7 Plus

Posted on Aug 10, 2019 1:10 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2019 1:13 PM

We are fellow users, these are user forums, there is nothing we can do for you. To contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Top-ranking reply

Aug 10, 2019 1:13 PM in response to Wendylw

We are fellow users, these are user forums, there is nothing we can do for you. To contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html

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Overcharges

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