Help please. My phone froze last Sunday and I have been without it since as was away on holiday. I tried updating/restoring via iTunes but had slow WiFi and an old laptop so now trying again as home. Software downloaded quickly, but iTunes now stuck saying Verifying updated iPhone software. Phone shows Apple logo and progress bar but not progress? Any suggestions please as lost without my phone. Thank you
iPhone 7
Hi Voni227,
Welcome to Apple Support Communities. I understand you're unable to restore the software on your iPhone through iTunes. I'll be happy to help and point you in the right direction.
I recommend making sure to follow the steps outlined in this helpful article: If you can't update or restore your iPhone, iPad, or iPod touch Following these steps may help resolve the issue you're experiencing.
In addition, there are additional steps such as updating your computer, restarting your computer and checking the computer's security software. Here are additional steps, I recommend to follow: If you see an error when you update or restore your iPhone, iPad, or iPod
Cheers!
Hi Voni227,
Welcome to Apple Support Communities. I understand you're unable to restore the software on your iPhone through iTunes. I'll be happy to help and point you in the right direction.
I recommend making sure to follow the steps outlined in this helpful article: If you can't update or restore your iPhone, iPad, or iPod touch Following these steps may help resolve the issue you're experiencing.
In addition, there are additional steps such as updating your computer, restarting your computer and checking the computer's security software. Here are additional steps, I recommend to follow: If you see an error when you update or restore your iPhone, iPad, or iPod
Cheers!
iTunes iPhone recovery stuck on Verifying updated iPhone software
