Can't access a song I purchased

I purchased a song. When I try to play it on my laptop, I get a message that the computer isn't authorized to play the song. But it is authorized. Even so, I re-authorized it. But when I try to play the song, I still get the message. What's up?

Posted on Aug 10, 2019 2:00 PM

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3 replies

Niel

Community+ 2025

Level 10

741,173 points

Aug 10, 2019 2:06 PM in response to revpawelek

It's corrupt. Delete and redownload it.

(173532)

Aug 10, 2019 4:23 PM in response to Niel

I had the same problem and this solved it. I wish iTunes would just tell me that instead, or figure it out itself and re-download it!

revpawelek Author

Level 1

8 points

Aug 11, 2019 4:43 PM in response to Niel

That worked! Thanks!

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Can't access a song I purchased

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