Accessing Email attachments in Zimbra accounts

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Level 1

8 points

Accessing Email attachments in Zimbra accounts

Hi,

in a job context I have to use the Zimbra web client to access emails and their attachments. Unfortunately I can’t open any attachments (pdf or doc) but receive this error:

HTTP ERROR 404

Problem accessing /service/home/~/. Reason:

    Authentifizierung erforderlich

(Translation: authentification needed)

I seem to be the only person using apple products (iPhone and iPad) and the only one not being able to open the files.

Does anyone know what I could do about this?

Thanks, Alice

iPhone XS

Posted on Aug 11, 2019 2:21 AM

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Answer 1

LD150

Level 10

103,308 points

Aug 11, 2019 3:29 AM in response to LiesjeHH

There are plenty of web articles how to access Zimbra mail using the iphone native Mail app with IMAP or Exchange setup.

I cant believe you are the only employee with iphone (unless it’s a three person company), but talk to your IT administrator.

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Answer 2

LiesjeHH Author

Level 1

8 points

Aug 11, 2019 7:54 AM in response to LD150

Your response does not help with my defined problem. I don’t have a problem accessing the zimbra web mail (and I don’t want to use a imap or exchange setup). My problem is that I can’t view the attachments when using the web client. And it is a non-profit registered association that does not have an IT-admin. Otherwise I would have already asked the person. And yes, I am the only Apple lover around. And of course I searched the web first but could not find any web articles with this problem.

Any other ideas?

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Answer 3

LD150

Level 10

103,308 points

Aug 11, 2019 8:20 AM in response to LiesjeHH

I understood your problem clearly. I offered an alternative way to access mail.

Ok if you don’t want to try another mail access method that might allow you to open attachments then no I am afraid I don’t have any more ideas.

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Accessing Email attachments in Zimbra accounts

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