Iphone 7 plus audio problem
Started last week, I audio sound is not working on calls.
Read that there's a known issue with ic audio chip.
I've also recently started having this same issue. The top speaker slowly started going out until all I could hear was loud static anytime I received a call, and then it went completely silent. Within the last 48 hours the microphone started going out. Nobody can hear me when I answer the phone and the phone won't record anything. Today I noticed that if I do answer the phone I don't have the option to put the phone on speaker or listen on the handset -- the only way I can talk to people is through a bluetooth-connected headset.
When I consulted a friend through my local service provider, she informed me the audio chip was fried because of the update. Upon further investigation, it looks like something called "loop disease" and can also result in the phone going into a "reboot loop" if you decide to restart your phone. It looks like something Apple has been made aware of but I have yet to see a formal statement from Apple concerning this issue. I'm still in the process of determining what is going to the best course of action, so please let me know if you find a resolution.
