SMB negotiation failed

Question

Level 1

9 points

SMB negotiation failed

Hello - any assistance would be greatly appreciated...

Yesterday I obtained a new IPAD. I have a Synology NAS Diskstation at home and want to access files on it, from my new Ipad. I successfully installed both 'DS File' and 'Chunky Comic Reader' yesterday - and both could locate the NAS on the home network ok, and I could log on fine with my credentials and access my NAS files. Happy days!

Today I have switched on the new ipad and neither App can access the NAS any more. :-( 'DS File' just sits forever 'logging on' - and 'Chunky Comic Reader' gives an error message: 'SMB negotiation failed'.

I have made no changes to the NAS ir IPAD since yesterday. I have tried switching off/on both devices and still no luck. My OLD Ipad and every other device I possess can still access the NAS without any issues.

Anyone got any idea why I can no longer access my NAS on my brand new IPAD? It's immensely frustrating. Many thanks in advance for any guidance provided.

Posted on Aug 11, 2019 8:12 AM

Reply

Answer 1

QuickPost

Level 10

103,535 points

Aug 11, 2019 8:16 AM in response to StellarX001

Hello,

It is quite difficult to troubleshoot this kind of problem. The problem could be with your iPad’s wireless antennas, your router, your modem, your server hardware, your server software, the iPad’s application, or a handful of other things. I suggest trying to restart your NAS to see if this resolves your problem. If it does not then I suggest reaching out to the application's developers for assistance.

Reply

Answer 2

StellarX001 Author

Level 1

9 points

Aug 11, 2019 8:26 AM in response to lobsterghost1

Hi and thank you for taking the time to respond. It's a little strange you say it won't work, when my old Ipad has been working fine (and still is) doing exactly this; and my new Ipad was similarly working fine doing all this only yesterday. However I am hopeful OS13 will permanently remove the pain. Cheers!

Reply

Answer 3

StellarX001 Author

Level 1

9 points

Aug 11, 2019 8:32 AM in response to QuickPost

Thank you also for taking time to respond. My original query was in the (vain) hope there might be a common/known issue. I have tried powering off/on all the relevant devices to no avail. I will await the next OS release and see if things improve. Thank you once again.

Reply

Answer 4

Aug 11, 2019 8:15 AM in response to StellarX001

What you're trying to use won't work currently to upload anything to your iPad. When iPadOS 13 arrives next month, you will be able to use external storage devices.

Reply

SMB negotiation failed

Similar questions