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I have issued an invitation my kids phone.
it says invitation sent.
on my kids phone
it shows they can either join my invitation
or
Setup family sharing.
when I choose the invitation
it says my kids account is already a part of family sharing
bit they are not
and if they were, there would be a way to remove them. But here is no way.
can someone please help me with this?
[Image Edited by Moderator to Remove Personal Information]
A few other people have posted the same problem. Contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
I’m posting here because I have no telephone access. We are in the middle of nowhere mountains of South Africa. They have no email support. This was my only way
Did you try the form on the last line?
Family sharing issue - already in another Family
