Phone screen stuck in restore mode

The home button would not work for anything, so I decided to use passcode only. However, the phone kept giving me the wrong passcode message even though it was the right one. After a lot of frustration, I decided to try and do a factory reset/restore of the phone. While doing this, the phone got stuck in the restore mode (black screen showing itunes logo with the arrow showing where plug should be" I can't turn off phone or do anything else. I just bought the phone in April.

iPhone 6s Plus

Posted on Aug 12, 2019 7:04 AM

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Posted on Aug 12, 2019 7:59 AM

Make an appointment at the genius bar and get it fixed.

There is no magic that can overcome non-functional hardware.

Without a working home button, you're not going to be able to re-activate it.

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Phone screen stuck in restore mode

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