You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unnecessary Charges

Hi, I was just wondering who I should contact about an unknown purchase (39.99) charged to my account from an itunes location.

Posted on Aug 12, 2019 9:31 AM

Reply

Top-ranking reply

Level 10

152,894 points

Posted on Aug 12, 2019 9:41 AM

Chances are pretty good that you received a SPAM message about this charge.

However, here are a number of articles that may prove helpful:

If you see an 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support
Request a refund for an App Store or iTunes Store purchase - Apple Support
Phishing & Other Suspicious Emails - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

152,894 points

Aug 12, 2019 9:41 AM in response to butterfly123-

Chances are pretty good that you received a SPAM message about this charge.

However, here are a number of articles that may prove helpful:

If you see an 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support
Request a refund for an App Store or iTunes Store purchase - Apple Support
Phishing & Other Suspicious Emails - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support

Reply

Unnecessary Charges

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up