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Unnecessary Charges

Hi, I was just wondering who I should contact about an unknown purchase (39.99) charged to my account from an itunes location.

Posted on Aug 12, 2019 9:31 AM

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Posted on Aug 12, 2019 9:41 AM

Chances are pretty good that you received a SPAM message about this charge.

However, here are a number of articles that may prove helpful:

If you see an 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support
Request a refund for an App Store or iTunes Store purchase - Apple Support
Phishing & Other Suspicious Emails - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support

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Top-ranking reply

Level 10

151,977 points

Aug 12, 2019 9:41 AM in response to butterfly123-

Chances are pretty good that you received a SPAM message about this charge.

However, here are a number of articles that may prove helpful:

If you see an 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support
Request a refund for an App Store or iTunes Store purchase - Apple Support
Phishing & Other Suspicious Emails - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support

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Unnecessary Charges

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